Flower Delivery Abbey Wood is proud to be a trusted local florist serving households and businesses across Abbey Wood and the surrounding areas. We are passionate about delivering beautiful, fresh flowers with every order. Our commitment to quality means you can have confidence that your floral arrangements will arrive vibrant and in peak condition.
If your order arrives damaged or does not meet our freshness standards, please let us know as soon as possible. We understand how important it is for your flowers to look stunning for their special moment. If flowers are damaged in transit or are wilting upon delivery, please notify us within 24 hours of receipt with details of the issue. To help us resolve your concern quickly, we may request a photo of the flowers upon arrival.
At Flower Delivery Abbey Wood, we guarantee the freshness of our blooms. Our flowers are sourced daily and expertly arranged to maximise longevity. We promise that, with proper care, your flowers should stay fresh for at least 5 days from the day of delivery. In the unlikely event your flowers do not remain fresh within this window, please contact us so we can investigate and assist you promptly.
Your satisfaction is our top priority. If your flowers arrive damaged or are not as fresh as promised, you have the option of a full refund or a complimentary replacement sent at the earliest available opportunity. We will work with you to decide which resolution suits your needs best. Please allow us time to review your case and arrange for refund processing or replacement delivery as soon as possible after your claim is approved.
If your flowers are returned to us (in the case of undelivered items), we will provide a full refund minus any delivery costs incurred.
We take all feedback seriously and strive to resolve complaints quickly, transparently, and fairly. If you experience any issues with your order, please contact us with your order details and a brief summary of your concern. Our support team will review your case and respond as soon as possible, usually within one working day. We aim to resolve most issues within three working days, keeping you updated every step of the way until the matter is settled to your satisfaction.
As a leading Abbey Wood florist, it is our privilege to provide homes, offices, and local businesses with fresh, beautiful flower arrangements you can trust. Our reputation depends on delivering consistent quality and friendly customer service. If you ever have a question or concern about your order, please reach out – we are here to help and eager to ensure every customer enjoys a joyful flower delivery experience in Abbey Wood.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
